Owners & Trainers

Owners, Syndicates & Shared Ownerships may request up to 8 complimentary O&T badges per runner (registered through PASS in advance of the day) for the Owners & Trainers Restaurant including complimentary luncheon.  Alternatively, any owner with a runner on the day may request a minimum 20 syndicate badges with access to the Syndicate Lounge.  We do not offer a mixture or combination of both options so Owners must choose in advance if they wish to enjoy O&T or Syndicate Lounge facilities.  

The number of Owners admitted per horse into the Parade Ring is 8.  However, we appreciate this is a really important part of any owner's visit and if you require more badges please ask in advance and where possible we aim to be flexible.  Please note, even if requested we do not guarantee more than 8 Parade Ring passes.

To book into the Syndicates Marquee please email syndicates@chepstow-racecourse.co.uk by 17:00 the day before racing or call Candice Harper on xxx

At the discretion of the racecourse additional badges may be requested but are not guaranteed.

Owners with runners that may require assistance with booking badges or other queries should contact Louise Daly, O&T Liaison, on xxx or email ldaly@arcowners.co.uk  

For any owner, or a syndicate, who would like to bring more guests or members, we are happy to allocate a minimum of 20 Syndicate badges.  These will offer complimentary access to our Syndicate Lounge and all of the public areas of the racecourse. 

To utilise this option, please do not go through the PASS system, and contact us directly instead.  You should email syndicates@chepstow-racecourse.co.uk with the name of your horse, time of your race, and a list of those you wish to attend no later than 4pm the day before racing.  It is imperative that all those listed are named with an email address.

The Owners & Trainers Restaurant is reserved exclusively for Owners & Trainers with runners on a raceday. Located separately to the main O&T Bar and Viewing Area, it offers complimentary luncheon and afternoon cakes (with a valid voucher) along with Tea & Coffee, a full bar and tote service.  If you have any specific dietary or allergen requirements please contact us in advance of the day by emailing charper@chepstow-racecourse.co.uk   

Please be advised that tables within O&T may not be reserved for the day.  We politely ask that when you finish dining please be considerate and vacate or offer to share your table with other O&T to help ensure that all guests can enjoy their experience.  

Take a look at our sample menu as an example of the complimentary luncheon offered to O&T.

If Owners wish to dine in the main restaurant, a discount is offered exclusively to Owners.  Please contact Candice Harper on charper@chepstow-racecourse.co.uk  

Chepstow Racecourse, as part of Arena Racing Company (ARC), have committed to the following Owners & Trainers policy. This policy is designed to offer a better service to one of our key customer groups. 

We will be using the PASS system for administering Owners & Trainers admission badges. Please arrive at the racecourse ready to present your new PASS card. If you have not yet received your new card, contact pass@weatherbys.co.uk. 

Please manage your badge allocation and pre book your guest or syndicate badges in advance of the meeting via the website www.rcapass.com to help us to offer quick and efficient access to the course.

On arrival please head for the Owners & Trainers Entrance (to the right hand side of the main entrance) where we will look forward to welcoming you, providing your badges and briefing you on the day's information. 

You can find a copy of our racecourse map here.

Complimentary Wi-Fi is available on site, and once registered at an ARC racecourse you will automatically have access each time visiting one of our 16 racecourses.  You will need to register the first time of using and details are available inside the O&T and Syndicate Lounge.

Nothing matters more to us when racing than the safety and welfare of horse and rider.  Central to that is the track itself and our groundstaff do everything in their power to provide an optimum racing surface.  

On duty on racedays we have a dedicated and experienced team of highly-qualified Vets, Doctors and Paramedics following the action at every stage.  Their key responsibility is to monitor and provide care to the competitors throughout their time at the racecourse. 

The locations and vehicle movements of these skilled specialists during racing are designed to provide a rapid response to any incident across the site. We also have a high-specification horse ambulance in attendance at every fixture to enable safe transport of a horse from the track to our on-site veterinary treatment facility for further treatment, or to the nearest equine referral hospital if required.

It is our standard practice to erect screens around any horse or jockey requiring attention on the course as this provides privacy and a safe, calm environment in which to accurately diagnose and treat the patient as necessary.  Please do not assume the worst if screens are erected. 

We are fully committed to minimizing risk in our sport, to dealing professionally and efficiently with any injury, and to maintaining the highest possible quality of care for the horses and jockeys racing here today.

We do not operate a dress code.  However, we do encourage dressing up for the occasion of a day at the races, and appropriate for the weather.

There is a balcony immediately outside the O&T Bar where you can watch racing from.

For those unable to join on the day, all racing from Chepstow is broadcast live on Sky Sports Racing Channel 415.

Owners with runners on the day may go into the Parade Ring for their race. 

An allocation of eight Parade Ring badges is offered per runner, and we try to be flexible where we can if we receive requests in advance for additional Parade Ring passes.  Please note this is not guaranteed.  

Children U12 are not permitted access into the Parade Ring.

Winning connections are invited to watch a re-run of their race in our new Winning Connections suite, hosted by Martin Higgs, to celebrate with a glass of Monopole Champagne.

A presentation is made to every winning Owner, Trainer & Jockey and Owners may choose their preferred memento to take home on the day.  All winning owners will receive a complimentary photograph.  For those not present on the day, the memento will be handed to your Trainer or their representative. 

If winning owners are not present we will endeavour to invite placed connections to enjoy the same experience.

We offer winning, placed and all Owners on the day complimentary USB copies of their race, multiple copies are available should syndicates require them.  We also offer the same to all stablestaff associated with a runner on the day. 

Visit out Where To Stay page here to find out where is best to stay.

Any announcements about Inspections or the abandonment of racing or races will be made through Racing Admin and our social media @Chepstow_Racecourse including Facebook, Twitter and Instagram.

We value your feedback, at any time.

On racedays, feedback postcards or ROA QR code feedback is available in all O&T facilities.  Please take time to complete these and hand to a member of staff so that we can learn what we are doing well, and where we can do better. 

If you would like to discuss anything in person please speak with Lindsay Knox, General Manager, on 01291 622260 or email lknox@chepstow-racecourse.co.uk

A Tote Betting service is available in the O&T Bar, Restaurant and the Syndicate Lounge. 

Bookmakers also operate on the rail between the Premier and Grandstand Enclosures. 

Priority parking is reserved for Owners & Trainers, please follow the direction of our parking stewards and signage on the day.  

For sat nav the postcode is NP16 6EH and if you use What Three Words it is hoped.myself.data for Chepstow Racecourse.  O&T parking is in the main car park. 

Accessible parking is also available.  

Chepstow is the nearest Train Station, located 2 miles from the racecourse.  There are also regular buses from the station to outside the racecourse.

Should you require any more information about visiting Chepstow as an Owner please contact;

Lindsay Knox, General Manager on lknox@chepstow-racecourse.co.uk
Louise Daly, Owner & Trainer Liaison, on 07977 558 108 or email ldaly@arcowners.co.uk
 

You can view and purchase a range of fantastic shots of your horse passing the post. To view and purchase pictures of your winning horse, please visit www.chepstowracecoursephotographs.zenfolio.com around lunchtime on the following day. 

A Going Report for all race days is made seven days before each fixture, and updated regularly through TurfTrax.

The latest Going, when available, can be found by clicking Going at the top of the Home Page.

Children accompanied by an adult are welcome in our O&T facilities.

We offer a maximum two places to those aged U12, including luncheon, and for those aged over 12 they will be considered as part of an Owner's badge allocation on the day and will require an O&T badge and luncheon voucher for access.

If children would like something different to the O&T  menu offered on the day, please ask the Host and we will be pleased to arrange this.

The O&T restaurant and Bar are both wheelchair accessible. There is an accessible viewing platform under cover and overlooking the finishing straight which can be accessed..