OWNERS & TRAINERS
Northern Racing is committed to providing a premier level of customer service to Owners & Trainers.
Declared minimum standards will apply at each of the racecourses, setting out every service that owners and trainers can expect from before entry stage until after their horses have run.
- Entry stakes will be kept low to make individual or multiple entries as attractive as possible
- Trainers with entries will be faxed or emailed prior to the declaration stage
- Real time updates will be provided on each of the racecourses' websites
- Every stable will be of good quality
- All racecourse facilities for stable staff will be of a high standard
- There will be dedicated car parks for owners and trainers, with clear signage
- Owners will receive a racecourse information sheet on arrival, detailing all facilities and items relating to owners and their guests
- Owners will be given a voucher for a complimentary cup of tea or coffee and a snack in the owners and trainers bar
- A large plasma screen in the owners and trainers bar will ensure a good view of racing
- A hostess in the owners and trainers bar will be on hand to help with any queries
- Winning owners will be taken for celebratory champagne with racecourse directors or managers after their race when they will be presented with a framed photograph of their horse
- Winning owners will receive a complimentary memento and video of their race
- Internet access to the Racing Post and Weatherbys websites is available in the Weighing Room
Owners and Trainers Badge Policy
| Owners | |
|---|---|
| Horse in Single Ownership | 6 Badges & Racecards |
| Horses Owned by a Partnership | 6 Badges & Racecards |
| Extended Partnership of 5 or more Owners | 8 Badges & Racecards |
| ROA Scheme Members | 1 Badge & Racecard |
| Additional Badges |
Concessionary rate of £12 each |
| Trainers & Miscellaneous | |
|---|---|
| NTF Trainer, Assistant or Spouse of NTF Trainer | Entry on production of metal badge, complimentary Racecard |
| Non NTF Trainer, Assistant or Spouse of Non NTF Trainer | 1 Badge & 1 Racecard |
| Permit Holder Trainer (only valid with Runner at Meeting) |
1 Badge & 1 Racecard |
| RCA | 1 Badge & Racecard |
| TBA Breeders with Runner at the meeting |
2 Badges & 2 Racecards |
